Payment Methods

Our business model oporates using the following two payment options - 1. Online credit card payment using VISA or Mastercard only, you will be sent an email containing a unique link specific to your purchase that when opened will allow you to pay by credit card, this is an easy process taking approx 30 seconds. There is a 1% credit card fee added to the tansaction. 2. Bank transfer using our IBAN bank details, these will be sent to your on agreement via email.

Cancellation of orders


Once an order has been placed with a manufacturer it is not possible to cancel your order.

Faulty Goods / Return and refund Within 14 days

Free exchange for a replacement or alternative product of equal value.

Shipping, Privacy & data protection

Jewell Furniture SL (Jewellfurniture.com alfrescofurniturespain.com) We respect the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence. What personal information do we ask for? When you have found your furniture/garden furniture and are ready to proceed with your order, we will ask for your name, your Spanish postal address and your NIE number. We'll also need your credit/debit card details (including card number, cardholder name and expiry date) in order to take payment and confirm the booking on-line. If you're paying by debit card we may also need to take the start date and issue number of the card. We'll also ask you for your telephone number in case we need to contact you urgently regarding your booking.
Mark Packer, La Manga Club 2014

How do we use this personal information?
  • We need your 'name' so we can confirm who the order is for.
  • We need your 'credit card' details so that we can collect payment for your order.
  • We need your 'name' and 'address' to confirm that the credit card belongs to you.
  • We need your NIE number or Passport Number' to issue an official invoice.

Will we disclose any of this personal information to third parties?

We will not disclose your name and order details to our suppliers or third parties. If you have any questions relating to our privacy policy, or, if at any time you believe that we have not adhered to it please let us know by sending an e-mail to info@jewellfurniture.com

Jewell Furniture SL CIF - B30909881 Shipping Info - Deliveries for furniture pack installation are provided by Jewell Furniture contractors.

Datos Registrales:
Tomo: 3233, Libro: 0, Folio: 99, Seccion: 8, Hoja: MU 91937
Inscipcion o anatacion: 1 / Fecha: 15/03/2017 Año Pre: 2017

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